This site is operated by Kim Lundgren Associates as a service to our client, City of Worcester, MA.
Kim Lundgren Associates
10 Post Office Square
Boston, MA 02109
(617) 820 - 8038
We collect several different types of information for various purposes to provide and improve our Service to you.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
The Company may use Personal Data for the following purposes:
We may share your personal information in the following situations:
We retain Usage Data for internal analysis purposes. We retain Personal Data for the life of the planning project for which this site supports.
Usage Data may be transferred in aggregate form with our Site Client to jointly assess website performance. No Personal Data is ever transferred.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. KLA aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that as described in previous sections, we do not collect Personal Data at this time.
Under the CCPA, California consumers have the right to:
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us.
Please note that as described in previous sections, we do not sell Personal Data under any circumstances.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
We do not use the Google Analytics Advertising Feature or any other enhancement in our implementation of this service.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
We use Hotjar to better understand our users’ needs and to optimize this service and experience.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site (https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar) and the Privacy FAQs (https://help.hotjar.com/hc/en-us/articles/360045420794-Privacy-FAQs) where you can learn how to disable tracking from Hotjar when browsing the internet.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.